AI for Business 101: How to Write Prompts That Get Better Results, Faster

This session is open to VIC / SA / TAS businesses in the Digital Solutions program. Not registered yet? Takes 2 minutes here.

AI is only as good as the prompt you feed it. Vague in, vague out, and every vague answer costs you another round of re-prompting. This session cuts straight to what makes a prompt actually work: specific, scoped, and built to get you a usable answer the first time.
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What you'll learn:

• Tell ChatGPT, Claude, and Perplexity apart — know what each one does well, where it falls short, and which to reach for depending on the task.
• Understand the different Claude models.
• Identify where AI can save you the most time in your own business: marketing, customer service, admin, or research.
• Use AI responsibly by knowing what to keep private, what to verify, and when to keep a human in the loop.
• Write prompts that get better results, faster, by using a simple, repeatable structure instead of trial and error.‍

What you'll leave with:

• Two ready-to-use prompt flows: one for turning customer feedback into an action plan, and one for building a week of marketing content in minutes
• A clearer sense of which tool suits which task, so you're not starting from scratch each time

Who it's for:

This session is for small business owners who keep hearing about AI but aren't sure how to write prompts, or have tried but aren't getting the results they want.