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Digital Solutions
Mentoring & Business Advisory
Consulting
SEA Program
When does the program conclude? 

Round 3 of the Digital Solutions Program runs until 2031. Once you're registered, you can attend webinars and workshops, use the online learning and book your mentoring at any point during that time. Round 2 closed on 31 March 2026. If you took part in an earlier round, you're welcome to register again for Round 3.

Who is the program for?

For-profit small businesses in Victoria, South Australia or Tasmania with an active ABN and fewer than 20 full-time equivalent staff. Sole traders are welcome. If you're in South Australia, register with Adelaide Business Hub. If you're in Tasmania, register with The Van Diemen Project. Not sure if you're eligible? Get in touch and we'll help you work it out.

How much does it cost to join?

Registering is free, and so are the webinars, workshops and online learning. The only cost is $110 for a 5-hour one-on-one mentoring package (five 1-hour sessions). That's one package per business for the life of the program. A business can't buy a second package, and registering a new ABN for the same business doesn't count as a new business.

Is this program government funded?

Yes. The Digital Solutions Program is funded by the Australian Government. The funding covers most of the cost of your mentoring, which is why you only pay $110, and makes all the workshops, webinars and online learning free.

Will the sessions be face to face?

It depends on the session. Webinars and online learning are fully online, so you can join from anywhere. Workshops are run in person in Melbourne for registered participants. Mentoring sessions are held online by video call via Google Meets, so you can fit them around your business wherever you're based. Your mentor can let you know if an in-person option is available.

What topics can I cover in the sessions?

Anything to do with running your business digitally. Our mentors can cover a range of topics based on their expertise, that fall under the following: getting started with digital tools, social media, digital marketing and selling online (including websites and ecommerce), using business software, AI and emerging technologies, and cybersecurity and data privacy.

What will we work on during the session?

In your first session, you and your mentor will set a clear goal together, such as launching an online shop, fixing your Google presence or sorting out your cyber basics. From there, you'll build a Digital Action Plan (DAP) that captures your goals, the tasks you agree on and anything else you cover, so you leave each session with a tailored roadmap for your digital business development. Each session after that builds on the plan with practical, step-by-step actions you can apply. Your mentor won't do the work for you. They'll show you how, so you have the skills to keep going long after the program ends.

How much time do I have to take up the mentoring offer?

Mentoring runs as a 12-week program. Once your place is confirmed, you'll purchase your package ($110 for five 1-hour sessions) and book all five sessions upfront, roughly a fortnight apart. Booking everything at the start keeps the momentum going and makes sure you finish your Digital Action Plan within the 12 weeks. Places are limited and run in intakes, so if the current intake is full you'll be added to the waitlist and we'll let you know when the next one opens.

Already mentoring with us? Nothing changes for you. Keep working through your remaining sessions with your mentor, who'll help you book them in.

Is there a limit to the number of mentors I can work with?

You'll be matched with one mentor who fits your needs and goals, and you'll work with them across all five sessions. Sticking with the same mentor means they know your business and your Digital Action Plan, so each session builds on the last. If something isn't working, let us know and we'll sort it out.

What kinds of businesses do you work with?

We support small and mid-sized businesses, startups, and organisations building innovation, education, or support programs. Our mentoring suits both service-based and mission-driven founders.

What kinds of businesses do you work with?

We support small and mid-sized businesses, startups, and organisations building innovation, education, or support programs. Our mentoring suits both service-based and mission-driven founders.

Do I need to be in tech or AI?

Not at all. We focus on smarter ways of working, not just tech. Many clients are in creative, professional, or community-focused industries.

How would the mentoring work?

It depends on your goals. We have a range of options to suit all needs. Some businesses join for short sprints to work through a decision or bottleneck, while others prefer ongoing monthly support.

Can I claim this as a business expense?

Yes. Most clients claim mentoring under professional development, training, coaching, or advisory services.

How are sessions delivered?

All sessions are held via Zoom and available nationally across Australia. In-person support is available for select clients in Melbourne.

What types of businesses do you work with?

We work with mid-sized businesses, government departments, and purpose-driven organisations that are ready to improve how they work. Whether you’re streamlining internal systems, designing new programs, or exploring automation and AI, we help turn complex challenges into practical, achievable strategies.

What would working together look like?

Each engagement follows a step-by-step process to ensure success:

  1. Discovery & Diagnosis - Understand your goals and challenges
  2. Opportunity Mapping - Identify areas for real impact
  3. Design & Planning - Develop a clear, realistic roadmap
  4. Implementation Support - Help you roll out new processes or pilots
  5. Capability Building - Equip your team to sustain improvements
    Engagements range from one-off strategy sessions to 6–8 week innovation sprints and ongoing advisory partnerships.

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What kinds of outcomes could I expect?

Clearer strategies, simpler systems, and stronger operational efficiency. Outcomes often include better collaboration, improved program design, smarter use of digital tools, and increased team capability to keep innovating independently.

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What is small business coaching?

It’s a 12-month mentoring service under the Self-Employment Assistance Program that helps people start or grow their business with the support of a qualified business coach.

Who delivers the program?

MIC delivers coaching in the Inner Metropolitan Melbourne region under subcontract to Business Foundations, the approved Self-Employment Assistance provider.

How often will I meet with my coach?

You’ll have six sessions over 12 months - one initial meeting and five follow-up sessions held roughly every two months.

Is there any cost?

No. The program is fully funded for eligible participants.

How do I apply?

Visit Business Foundations to check your eligibility and start your application.