Intermediate
Webinar

The Future of Small Business, Run by AI Agents?

05 November 2026
10:00 am
-
10:45 am
AEDT
FREE
Online

AI agents are starting to take on real business tasks. Watch one in action, and join the conversation about what it means for how you run your business.

A special webinar for the AI in Action Conferences held by Building a Dynamic and AI-Enabled Workforce in the Hume Region - Regional Development Australia Hume and La Trobe University.

About this webinar

You've probably heard that AI agents can now handle whole parts of a business, from serving customers and managing stock to creating marketing and keeping the books. It's harder to picture what that looks like when they work together as a team, which parts are genuinely possible today, and where you still need to be the one in charge.

This webinar is a live simulation and open discussion rather than a step-by-step lesson. You'll watch a team of AI agents run an online business, step in as the owner when big decisions come up, and see where AI shines and where it still needs you. Come curious, bring your questions, and leave with a clearer picture of what the future of your business could look like.

What you'll learn

  • What an AI agent is, in plain terms, and how it differs from a chatbot like ChatGPT
  • How a team of AI agents can each take charge of one part of an online business, shown live
  • How agents work together and hand tasks to each otherWhich parts of this are available to small businesses now, and which are still early
  • Where human judgement, oversight and accountability stay essential, even when the agents do the work
  • Why keeping an eye on new ways of working helps your business adapt before you're forced to

What you'll leave with

  • A realistic sense of what an AI team can and can't do for a business your size
  • Hands-on experience making decisions as the owner during the live simulation
  • A few questions to ask before trusting any agent with your customers, data or money
  • Ideas for one or two areas of your own business where an AI agent might be worth exploring
  • Answers to your own questions, from an open discussion with the presenter

Who it's for

This session is for small business owners who are curious about where AI is heading, but aren't sure what's real, what's hype, or whether it applies to them (no technical background needed).

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